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FAQ

Where are your products manufactured?

To meet our high-quality standards, Uscriptives uses multiple state-of-the-art FDA-approved, GMP compliant manufacturing facilities that are proud members of the NPA and the American Herbal Products Association (AHPA) based out of Northern California, Georgia & Texas.

How does Uscriptives ensure product safety?
Uscriptives maintains the highest industry standards and all our products are manufactured under climate-controlled conditions, in FDA-inspected facilities operating under Federal Good Manufacturing Practices (GMPs). Our manufacturers are licensed and are regularly inspected by State and Federal health authorities.
Are your vitamins FDA-approved?
By law, the FDA does not approve dietary supplements. However, at Uscriptives, our products are manufactured in accordance to the FDA’s current Good Manufacturing Practices (cGMPs), which help ensure quality and safety.
How are your products sold?
Our supplements can be purchased through our vast network of physicians and through our website. We purposely do not sell through mass marketers and chain drugstores.
Why do I need a PIN (Provider Identification Number) to place an order?

A PIN is needed to make your first purchase as this helps us identify the providers from our practitioner network.

Are any of the products non-GMO, vegan, or gluten-free?

Uscriptives is committed to sourcing the best ingredients, including many that are non-GMO, vegan, and gluten-free. We clearly indicate these features in product descriptions to help you make the best choice for your health regimen.

How can I place an order?

Orders are accepted by phone and our website. Orders may be phoned-in on our toll-free line at 1.800.778.7191, 24 hours a day, 7 days a week. Secure orders can be placed online 24 hours a day by visiting the Products section of our website.

What method of payment do you accept?

We currently accept all major credit cards - Visa, Discover, MasterCard, and Amex. For your convenience you can also choose personal checks or money orders as your payment option at the time of checkout. At that time, you will be provided with further instructions on how to mail in your payment.

Is my credit card information secure?
Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Woocommerce Payments secure encryption service to process all payments.
What are your shipping rates & policies
  •  We ship to all 50 U.S States
  •  We do not ship to US territories or internationally
  •  All orders are shipped using USPS

Shipping costs are below. Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.

$1-$200 $7.95

$201-$500 $9.95

$501-$1000 $14.95

$1001- up $19.95

You get $5 off if you choose auto-refill.

Can I track my package?

We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.

An item in my order is damaged. What do I do?
We make every effort to package your order so that it will arrive in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to resolve your issue as quickly as possible. If you have received a damaged item, contact us for assistance. To assist you, we will need your name, order number and the item number of the product that was damaged.
Our Return Policy
You are going to love our product but just in case you don’t please see our return policy.
Do you have a wholesale program?

Uscriptives is always looking for healthcare professionals to be part of our network. Please visit (Healthcare practitioner) for further information.

CALL 24/7 SUPPORT 1.800.778.7191
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*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

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